Privacy Policy

We collect information that you provide directly to us when using feriloventq's financial education platform. This includes personal details you share during account registration, course enrollment, and ongoing platform interactions.

Your personal information helps us deliver personalized financial education experiences and maintain our platform's quality. We use this data to create tailored learning paths that match your educational goals and track your progress through our programs.

We don't sell your personal information to third parties. However, we may share certain data with trusted service providers who help us operate our platform and deliver educational content. All third-party relationships are governed by strict confidentiality agreements.

Our primary data sharing occurs with educational content providers, payment processors, and cloud hosting services based in Australia. We also work with analytics providers to understand how our platform performs and where we can improve the learning experience.

Under Australian privacy law, you have several important rights regarding your personal information. You can access, correct, or request deletion of your data at any time. We've designed our platform to make exercising these rights as straightforward as possible.

To exercise these rights, simply contact our privacy team using the details provided at the end of this policy. We'll respond to your request within 30 days and provide clear information about any actions we've taken.

We take data security seriously and have implemented multiple layers of protection to safeguard your personal information. Our security measures include encrypted data transmission, secure server environments, and regular security audits conducted by independent third parties.

All personal data is stored on secure servers located within Australia, ensuring compliance with local data sovereignty requirements. We use industry-standard encryption protocols and maintain strict access controls that limit data access to authorized personnel only.

We retain your personal information only as long as necessary to provide our educational services and comply with legal obligations. Account information is typically retained for seven years after account closure, in line with Australian business record-keeping requirements.

Course progress and learning data may be retained longer to help improve our educational content, but this data is anonymized after your account closure. Marketing communication preferences are deleted immediately upon unsubscription, and payment information is handled according to our payment processors' retention policies.

When you request account deletion, we'll remove all personal information within 90 days, except where retention is required by law. We'll provide confirmation once the deletion process is complete and outline any information that must be retained for legal compliance.

Our platform uses cookies and similar technologies to enhance your learning experience and provide personalized content recommendations. These small data files help us remember your preferences, track your progress through courses, and analyze platform performance.

Essential cookies are necessary for basic platform functionality and cannot be disabled. Optional cookies help us understand user behavior and improve our services, but you can manage these through your browser settings or our cookie preference center.

While we primarily store data within Australia, some of our educational content providers and technical service partners operate internationally. When personal information is transferred outside Australia, we ensure appropriate safeguards are in place through contractual agreements and privacy certifications.

Any international transfers comply with Australian Privacy Principle 8, and we only work with overseas partners who demonstrate adequate privacy protections. We maintain detailed records of all international data transfers and can provide information about these arrangements upon request.

We review and update this privacy policy annually or when significant changes occur to our data practices. When updates are made, we'll notify you via email and display a notice on our platform highlighting the key changes.

Major policy changes will include a 30-day notice period before taking effect, giving you time to review the updates and make decisions about your account. We encourage you to review this policy periodically to stay informed about how we protect your privacy.